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How Yelp Unlocked Deeper Podcast Audience Insights Without Switching Hosts

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Type: Brand

CoHost Plan: Enterprise + CoHost Marketing Services

Favorite Features: B2B Analytics, Advanced Audience Demographics, Analytics Prefix

Challenge

Yelp lacked visibility into who their podcast was actually reaching.

Solution

CoHost’s advanced analytics helped Yelp connect the dots.

Outcome

Yelp aligned podcast content and strategy with real listener data, resulting in higher listenership, engagement, and retention.

Takeaway

Get the analytics your
B2B podcast needs

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When Yelp launched their podcast, they had a clear vision of the ideal listener: Decision-makers across the industries they serve. 

But once the show went live, there was a gap. Traditional podcast hosting tools told them how many people were listening, but not who

Without demographic or firmographic data, it was nearly impossible to validate reach, guide episode planning, or align the podcast with broader business objectives.

Instead of guessing who was tuning in, Yelp partnered with CoHost to gain audience intelligence, without the hassle of changing their existing podcast host.

  • B2B Analytics: Insights at the company level
    CoHost’s B2B Analytics allowed Yelp to identify where listeners work, including the company name, size, location, revenue, industry, job role, and seniority level. For the first time, they could confirm if their podcast was resonating with target accounts and verticals.
  • Advanced Audience Demographics: Uncovering who the listener really is
    Going beyond the workplace, Yelp leveraged demographic insights like listener age, income, lifestyle, hobbies, and even social media usage. These insights shaped creative direction and validated marketing alignment across channels.
  • CoHost’s Analytics Prefix: No platform migration needed
    Already committed to a hosting provider, Yelp needed data without disruption. CoHost’s Analytics Prefix made it easy to layer on advanced insights and data, seamlessly integrating into their workflow.
  • Marketing Services: Custom audience growth strategy & execution
    Our team created a custom audience growth strategy, built to support Yelp’s budget and target audience. Additionally, the brand leaned on CoHost’s marketing services to manage paid podcast audience growth campaigns to drive more downloads and listeners.

  • Smarter Marketing Campaigns: Audience data revealed that their listeners were most active on LinkedIn. This allowed Yelp to double down on a channel that fit their audience's behavior, leading to more efficient audience growth.
  • Target Industry Validation: Through B2B Analytics, Yelp confirmed that their podcast was reaching industries and company profiles that closely matched their ideal customer. This added credibility to the podcast's role in brand and pipeline development.
  • Content Strategy Shift: By uncovering a strong SMB owner/operator listener base, the team adjusted future content to address pain points and business needs relevant to this audience segment. 

See CoHost in action

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